Media And News


hearX Group (hearX), an impact-driven scale-up with a mission to increase access to hearing
healthcare through smart digital solutions, has completed a multi-million-dollar funding round led by Bose Ventures, the United States venture capital group within Bose Corporation.

HAVAÍC, who invests in and supports early-stage, high-growth African businesses, led the local funding round in South Africa, with co-investments from two other prominent institutional investors, Futuregrowth Asset Management and Sphere Holdings.

Bose Ventures invests in, and collaborates with, start-ups focused on technologies to help people live and feel better. Recognizing the value that hearX and its suite of smart hearing technologies can bring to the world was a critical factor in Bose Ventures’ commitment to
invest at the end of 2019.

Co-investors HAVAÍC contributed $1.3m to the round. Futuregrowth, a fixed-interest asset
manager backed by Old Mutual Investment Group in South Africa contributed $3m
through its Futuregrowth Development Equity Fund (DEF), and Sphere Holdings, a highperforming
investment holding company contributed $1m in this round, closing out the
round in 2020.
Supplying disruptive, innovative digital technologies that support audiologists is central to
the hearX global hearing care strategy. To expand its reach, the company is applying its
audiological expertise to also offer a solution to a consumer market segment.

This investment has boosted the hearX launch of its premium, direct-to-consumer hearing
aid solution, in the United States called Lexie Hearing. Using smart technology, Lexie offers
a comprehensive and affordable US developed hearing aid solution from as little as $39
over 24 months without compromising on quality. Consumers can enjoy the convenience
of purchasing quality hearing aids online, program them from the comfort of their homes,
and have access to hearing experts on-demand. The award-winning solution includes the
world’s first behavior-change financing model within the hearing space, with the Lexie
RewardsTM program, landing it the MTN App of the Year award at the end of 2020 for the
Best Health Solution. Since launching in the United States, Lexie Hearing has collaborated
with Walgreens, the second-largest pharmacy store chain in the country, to sell the Lexie
Lumen hearing aids online across 38 States.
Founded out of the University of Pretoria in South Africa, hearX started trading in 2016 with
the purpose of commercializing digital technologies to change the face of hearing care.
hearX initially focused on clinical digital audiometers, later branching out into lead
generation tools for audiologists and retailers. Its latest offering includes an end-to-end
hearing care solution that allows role-players in the hearing aid industry to compete in the
direct-to-consumer and over-the-counter markets through the groundbreaking Lexie
Hearing platform. hearX has, quite literally, grown at the speed of sound.
Says Amrish Narrandes, Head of Unlisted Equity Transactions at Futuregrowth, “We
remain committed to our stance of backing entrepreneurs that are creating proudly South
African products, services and IP and taking it to the rest of the world, thus raising the South
African flag high. What we particularly liked about hearX is that it is disrupting the
traditional hearing healthcare industry by democratizing and decentralizing access to
hearing care.”
According to Memory Denalane, Director at Sphere Holdings, “Sphere is excited to have
invested in hearX, a business poised for considerable growth and global impact with its
world leading South African developed hearing technology, dynamic management team
and solid investor base.”
In the last 4 years hearX has grown into a scale-up with global impact across 68 countries
touching over one and a half million lives and it boasts a client list that includes 23andme
and The World Health Organisation. hearX received further industry attention at
TechCrunch in San Francisco, where it was invited to the Startup Alley, eventually winning
a “Top Pick” award, as well as being noted by Forbes as “one to watch”. hearX has amassed
an impressive list of dozens of awards across the world in its short lifespan, a testament to
the dynamic team behind the Group.
When asked about working with Bose and how it will impact the hearX mission, CEO, Nic
Klopper said, “Support from Bose Ventures will enable hearX to more aggressively tackle
hearing loss and advance hearing care solutions. Our team has worked tirelessly to touch
over 1.5 million lives globally, so an investment of this magnitude in hearX is tremendously
rewarding and motivating for us all.”
More than 466 million people worldwide suffer from disabling hearing loss and access to
hearing care is severely limited, especially in developing countries. Hearing test
equipment is prohibitively expensive and hearing aids unaffordable to most. As such, this
latest round of funding helps support the hearX suite of technologies to lead the way
towards its vision of healthy hearing for everyone, everywhere.